Some users may choose to migrate to the new C-8 hub for various reasons, including new features such as:
Many of the steps below applies to all models, but this document is written with C-5 or C-7 to C-8 migration in mind specifically.
NOTE: While tools are in place to make migration as seamless as possible, there are still many things to consider when moving from one hub to another. We suggest reading this entire document before starting your migration, then reading again from the beginning when you are ready to start — otherwise you may miss important notes that are relevant for your setup.
To seamlessly migrate the hub database plus Z-Wave and/or Zigbee to a C-8 hub from a C-5 or newer hub:
Ensure the "old" hub is running the latest platform version from Settings > Check for Updates.
On the "old" hub:
Create a cloud backup on the old hub:
Confirm that a cloud backup was created. If you do not see a list of backups at the top of the page, select this hub's only in the Show all or this hub's only heading at the top of the page. Look for cloud or migration (depending on the method used above) under the Type column and the name of the current/old hub under Name to find the backup you just made.
Shut down the old hub from Settings > Shutdown. After the hub is shut down, remove the hub's power supply. Shut down the hub as soon as possible after making the backup.
If you have not already connected the new hub to your network, do so now. See Registration and Setup and resume with the next step when you get to the "Welcome to Hubitat Elevation" screen the new hub.
On the new C-8, on the "Welcome to Hubitat Elevation" screen that appears after booting (and network setup, if applicable), select the cloud link under Restore from local or cloud backup?. Log in to your My Hubitat account when prompted. (If a new platform version is available, the hub will download and install it; wait for this process to complete, if applicable.)
On the Restore from backup page, select the migration-ready backups link at the top of the page. Find your cloud or migration backup in the list, and select the "migrate from another hub" icon (under the Actions column) corresponding to this backup.
When prompted, select the options you'd like to restore (Z-Wave, Zigbee, and/or File Manager). If your old hub used a password for cloud backups, enter that password where prompted. Then select Migrate and confirm the restoration.3
NOTE: A restore will reset and overwrite the main hub's database plus one or both radios, depending on the options selected. You cannot combine hub database or radio backups from multiple hubs.
Other LAN and cloud notes:
Users of the Hubitat mobile app may want to launch the app after migration and choose the new hub under Settings > Select Hub in the mobile app (if the app was associated with the old hub).
If using Hub Mesh, if the other hub(s) do not automatically find the restored hub within a few minutes, use the Settings > Hub Mesh > Update tab to "swap" the old hub with the new hub.
This list refers to built-in apps only. If you use third-party apps or external systems that refer to cloud endpoints (which are unique to each hub), even ones provided by built-in apps, you may need to reconfigure them. This includes cloud endpoint triggers in Rule Machine, Maker API cloud endpoints, Hubitat Dashboard cloud links, and others.
Local systems may or may not be affected, depending on whether they initiate a connection to your hub by IP address and whether your new hub IP address is the same.
Selecting the new Migrate Zigbee Radio option (new to model C-8 only) enables users to seamlessly restore all Zigbee devices to the same functionality as on the old hub.
A Zigbee migration should, for the most part, be considered one-way:
If the old hub is used for Zigbee again, it must be used on a different channel
CAUTION: Do not reset any radios (Zigbee or Z-Wave) unless you understand that this may require re-pairing all devices. For example, resetting the Zigbee radio on the new hub is not a solution to avoid the above concerns while maintaining seamless migration.
If you do not plan to use your old hub again, simply shut it down and disconnect it from power, as described above.
If you do plan to use the old hub again and you have verified that the new hub is working properly, then we suggest the following steps:
If you plan to use Zigbee on the old hub again within Zigbee network range of your new hub, see Zigbee Migration Notes above for important considerations.
CAUTION: Do not perform any resets on the old hub until you have verified that the new hub is working correctly.
Most users do not need two (or more) hubs. For creative uses other users have found — or more information on any of the above — we suggest searching the Hubitat Community forums.